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The Clean cycle
Home
Cleaning Service
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Our Team
Same Cleaner, Every Time
Sara
Experience: 2+ yrs
Almida
Experience: 1 yr
Dylan
Experience: 1.5 yrs
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We supply all cleaning products
and professional equipment
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Our Service
One choice, no confusion!
Bedroom, Living Room & Common Areas
- Hoover & clean all floor surfaces
- Remove dust & clean on all visible surfaces
- Wipe down all mirrors and glass fixtures
- Take out rubbish and make recycling
- Make the bed -sheets will not be changed unless specified
Kitchen
- Load up dishwasher or do the dishes
- Wash sink, tap and clean all visible surfaces
- Hoover & clean all floor surfaces
- Wipe down exterior of stove, oven and fridge
- Take out rubbish and recycle
Bathroom & toilets
- Hoover & clean all floor surfaces
- Wipe down all mirrors and glass fixtures
- Wash and sanitize the toilets, sink, shower & tub
- Remove dust & clean on all visible surfaces
- Take out rubbish and recycle
Contact Us
Our team is ready to assist!
Text us on WhatsApp at:
+31 6 15110163
Email us at:
info@thecleancycle.com
Frequently Asked Questions
Billing and Pricing
When do I pay?
Payment is due upon completion of our cleaning services. This ensures that you are fully satisfied with the work done in your home.
What payment methods do you accept?
We offer a variety of payment options for your convenience, including iDEAL, Debit Card, Credit Card, Bank Transfer, and Tikkie.
Are there any fees for canceling/rescheduling?
We understand life can be unpredictable. There are no fees for cancellations or rescheduling. However, we appreciate advance notice whenever possible, which can be done through the link in your confirmation email.
How is the cleaning price determined?
Our pricing is transparent and based on the frequency and duration of the service. Rest assured, there are no hidden costs.
Safety and Insurance
How do cleaners access my home?
For your first cleaning session, please be present at home.
Can I trust your cleaners?
Definitely. We hire only full-time employees who undergo extensive training. Our commitment to quality and trust is paramount.
Is your company insured?
Absolutely! We are fully insured to ensure peace of mind. In the unlikely event of any issues, you are fully covered.
Our Employees
Do you use contract labor?
No, all our staff are full-time, dedicated employees of The Clean Cycle, committed to delivering top-notch service.
Are your employees compensated fairly?
Yes, we ensure all our staff receive a living wage, comprehensive benefits including medical, dental, and life insurance, paid holidays, and performance-based bonuses.
Booking and Scheduling
Will I have the same cleaner every time?
We strive to provide consistency by assigning the same cleaner for each visit. If changes occur, we'll notify you in advance. You can view our cleaner profiles on our website.
Do I need to be home for the cleaning?
For the initial cleaning, your presence is required. For subsequent sessions, it's optional but recommended for specific instructions.
Can I choose my cleaner?
While we assign cleaners based on availability and expertise, we welcome feedback and will accommodate changes upon request.
How do I cancel or reschedule a cleaning?
Simply use the link in your reminder email to easily manage your appointment.
How do I schedule my next clean?
After your first service, we're happy to set up recurring appointments according to your preference, either in person or online.
General Company Information
How many housekeepers do you send?
A single, well-equipped housekeeper will be dispatched to ensure thorough and efficient cleaning.
How can I contact you?
Reach out to us at +31 6 15110163 for any queries or assistance.
Or at, info@thecleancycle.com
Do I need to provide cleaning supplies?
No, we come fully prepared with all necessary cleaning supplies to provide a hassle-free service.
Privacy Statment
Our Details
Name: The Clean Cycle
Address: Herengracht 92, 1a1015 BS Amsterdam
Contact information: Phone Number: +31 6 15110163 Email: info@thecleancycle.com
KVK Number: 90205243
1.1 The Clean Cycle is committed to protecting the privacy of our site users; this policy details the collection, use, and protection of personal information we receive from site visitors.
1.2 The Clean Cycle is committed to protecting any data that we collect concerning our customers and site visitors. By entering our website and using our services, you consent to our use of cookies as pertaining to the terms of this policy.
Data Collection
2.1 While using our website, we may ask you to provide us with information that can be used to contact or identify you. The Clean Cycle collects the minimum amount of personally identifiable information necessary to improve our site and the service we provide.
2.2 We may automatically collect, store, and use the following kinds of personal information:
(a) Information about your computer and your visits to this site (including IP address, browser type/version, and pages visited);
(b) Information you provide when registering with our site or subscribing to our notifications (including your name and email address);
(c) Information relating to the use of our services or any other transactions initiated through our site (including billing address and credit card information); and
(d) Information you choose to post or send us via personal communication.
Data Use
3.1 Personal information collected through our site will be used specifically for the purposes detailed in this policy.
3.2 We may use your personal information to:
(a) Customize our website for you;
(b) Enable your use of our site services;
(c) Send you notifications, statements, and other communications relating to our business;
(d) Provide third parties with non-identifiable statistical information about our users;
(e) Prevent fraud and keep our site secure; and
(f) Verify compliance with the Terms of Use of our site.
3.3 Privacy settings can be controlled to limit online behavioral tracking.
Data Disclosure
4.1 We may disclose your personal information only for the reasons set out in this policy.
4.2 We may disclose your personal information:
(a) When required to do so by law;
(b) To exercise or defend our legal rights; and
(c) Except as explained in this policy, we won’t provide your information to third parties.
Data Retention
5.1 Our data retention procedures are designed to ensure that we comply with our legal obligations relating to the storage and deletion of personal information.
5.2 Personal information that we process for any reasons won’t be kept longer than is necessary for those purposes.
5.3 We will keep documents containing personal data:
(a) When required to do so by law; and
(b) To exercise or defend our legal rights.
Data Security
6.1 The transmission of information over the internet is never 100% secure.
6.2 We will take reasonable measures to prevent the loss or misuse of your personal information (e.g. SSL Certificates).
Amendments
7.1 We may amend or update this policy periodically by publishing a new version on our site.
7.2 We will notify you of changes made to this policy.
Cookies
8.1 We may store cookies on your web browser when you visit pages of our site.
8.2 If you block cookies, you may not be able to use all the features of our website.
Third Party Websites
9.1 Our site may include links to third party websites outside of our control and ownership.
9.2 You should read the Privacy Policies of each website you visit.
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